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HumanResourceManagement

Public Sector

Human Resource Development

This course was offered to senior-level managers working in both the public and private sector and aimed at enhancing participants ability to conduct employee recruitment, create job descriptions, conduct performance appraisals and effective planning.
Contact Hours: 30

Leadership and Communication Skills

This course was offered in Nablus and aimed at strengthening inter-personal relations within the workplace and increase awareness of the work environment.
Contact Hours: 28

Leadership in Mid-level Management for Public Sector

This course was offered for mid-level managers working in the public sector and aimed at increasing awareness and understanding of the role of managers in the public sector, developing self-awareness, improving decision making and planning skills and increasing communication and leadership skills. The course also had a gender awareness component.
Contact Hours: 25

Leadership, Interpersonal Communication, Design and Implementation of Self-Directed Work Teams

This course for department heads of UNRWA in the Hebron area developed positive relations between group members. It pointed out the qualities which enable a person to become an effective manager or leader.
Contact Hours: 28

Leadership Qualities and the Impact of Work Productivity

This course was offered for senior-level managers in both the public and private sectors with the aim of developing and enhancing organizational and leadership skills of participants. Participants learned how to conduct interpersonal relations, how to motivate teams, how to communicate effectively, how to staff meetings and handle conflicts within their teams.
Contact Hours: 30

Team Work and Co-ordination

This course taught mid level managers leadership skills. Participants were trained in interpersonal and communication skills through individualized work groups.
Contact Hours: 34

Private Sector

Human Resource Development

This course was offered to senior-level managers working in both the public and private sector and aimed at enhancing participants ability to conduct employee recruitment, create job descriptions, conduct performance appraisals and effective planning.
Contact Hours: 30

Leadership Qualities and the Impact of Work Productivity

This course was offered for senior-level managers in both the public and private sectors with the aim of developing and enhancing organizational and leadership skills of participants. Participants learned how to conduct interpersonal relations, how to motivate teams, how to communicate effectively, how to staff meetings and handle conflicts within their teams.
Contact Hours: 30

NGO

Building Leadership Capabilities of Women’s Institutions

This course, sponsored by the Catholic Relief Services, provided women working in women's organizations with the technical expertise to enhance their professional skills. It aimed to strengthen women's organizations through developing and providing the technical skills needed for successful management. The course covered the following topics: Women in Development; Organizational Management; Financial Management; Communication and Behavioral Skills; Public Relations and Proposal Writing.
Contact Hours: 120

Participants of Building Leadership Capabilities of Women's Institutions

Strengthening Partnership Relations

This workshop introduced staff from CRS and partner institutions to a partnership approach. It improved communication skills and enhanced managerial skills of participants.
Contact Hours: 30

Dr. S. Masalha, Dr. Mohammed Sarsour, Eileen Kuttab, Islah Jad, Mazen Badran, Shehab Amawi, Albert Aghazarian, and Kathy Grosso.