February 23, 1999

Paltel Celebrates ISO 9002 Accreditation Granted by SGS

SGS representative: "Commitment, innovation, enthusiasm, preparedness & professional performance were all striking features observed during the assessment conducted by our experts"

In the presence of Eng. Imad Falougi, the Minister of Post and Telecommunications, Eng. Hatem Halawani, President & CEO of Paltel, representatives from the SGS for International Certification Services, and other governmental & non-governmental organizations, Palestine Telecommunications Company (Paltel) celebrated ISO 9002 certificate accreditation on Wednesday Feb. 23rd, 2000 at the Grand Park Hotel, Ramallah.

Mr. Falougi praised the achievements of the company during its years of operation and pointed to the profound accomplishments, which have been reached in standard time.

SGS representative congratulated PALTEL "for their unique achievements of being the first Quality Assured Telecommunication firm complying with ISO 9002 Standard in the Middle East region." He added "PALTEL customers can expect to benefit largely in the area of consistent satisfaction, reliability and improved quality of telecom services through the effective implementation of ISO 9000 Quality Management System."

Mr. Halawani pointed that this certificate is the first indicating the implementation of the TOTAL QUALITY MANAGEMENT SYSTEM TQM among 33,000 certificates awarded by the SGS.