Market Access Program

Firm Level Assistance

Company Audit & International Quality Systems Certification

Program:

Company Audit & International Quality Systems Certification

5

Time Frame:

July 2001 - Apr 2002

Target Group:

  • 10 ICT Companies for Track "A"

  • 3 ICT companies for Track "B"

The Service Providers:

Track "A" will be executed by MAP contractors.

Track "B": Service providers are selected based on a tender jointly done with MAP for each company.

Description

PITA and Market Access Program (MAP) would like to announce this Firm Level Assistance Program aiming to help companies improve their business management and products /services in compliance with international standards.

Tracks:

A-1) Company Audit against ISO 9000:2000 or CMM

A thorough assessment / audit to be made to each company against ISO 9001: 2000 or CMM resulting in a detailed Audit Report (Management, Marketing, Procedures, Admin, etc.) of company status, recommendations and estimated level of effort needed to improve systems.

A-2) Comprehensive Company Audit and Business Analysis

A comprehensive assessment of the companies resulting in a report that will include the following main subjects    (benchmarked to ISO 9000:2000 and/or CMM-SW were applicable):

  • Company strategy
  • Overall management system
  • Administrative systems
  • Marketing and sales functions
  • Human resources development
  • Financial management system and costing systems
  • Company products and quality management aspects
  • Export knowledge and readiness
  • Company facility, infrastructure and equipment
  • Recommendations for company development  including priorities and types & quantity of resources needed.

OR

B) International Quality Systems Certification:

Companies ready to go for a full system development against ISO 9001:2000 or CMM should register for this track.

Companies in this track would have an audit report done (same as above) and also implementation of recommendations. This track should qualify companies for certification*.

* This program does not cover the cost of third party international certification.

Methodology

Track (A)

  • Interested companies (Companies) to register for the program with PITA, whereas PITA will authorize the commencement of work with MAP.

  • The Scope of Work (SOW) to be finalized with MAP assistance.

  • The Contractor will visit the Companies and a SOW will be finalized with MAP assistance indicating Level of Effort (LOE) needed and deliverables. The SOW is sent to the Companies for their approval.

  • MAP will send a Letter of Engagement to the Contractor to commence the work, co-signed by the Companies.

Track (B)

  • Interested companies (Companies) to register for the program with PITA, whereas PITA would authorize the commencement of work with MAP.

  • The Scope of Work (SOW) to be finalized with MAP assistance.

  • A tender to be sent out to qualified consultancy firms (Contractors).

  • Evaluation of proposals to be done jointly by MAP and the Companies and awarding of Contractors by the Companies.

  • Contracts are signed between the Companies and the Contractors.

  • Letters of agreements (LOA) to be signed between MAP and the Companies.

Cost & Payment:

  • Track "A": Registration fees are $500 paid directly to PITA. Non-members' fees are $650.
  • Track "B": Registration fees are $500 paid directly to PITA. Non-members pay the amount of $650 directly to PITA. In addition, MAP will subsidize (reimburse) 40% of the total cost of system development and up to $4,000.
    For non-members, MAP would subsidize (reimburse) 20% and up to $2,000.

To Apply:

  1. Attached Application Form should be filled & emailed to PITA at mailto:(register@pita-palestine.org).
  2. Advanced payment of $500 with the submission of the Application For PITA Members and $650 for Non-members. 
  3. Company Profile filled at PITA website and for MAP.

Additional for Track "B":

  1. Attended the mentioned workshop
  2. A letter of expression on how this program would benefit the company
  3. A Letter of Agreement signed with MAP

FIRST COME FIRST SERVE

For more information, please contact Omar Al-Sahili, 02 298 7187.