ACKNOWLEDGMENT

One of the most valuable assets an organization can have, is its employees. Jerusalem Water Undertaking being an autonomous service organization, relies very heavily on its employees to provide the most efficient, most professional and most pleasant service. Since its establishment in 1965, JWU experienced all kinds of changes and was effected by a war and occupation. Through it all, the employees of JWU steadfastly strive to do the excellent job that they only know how to do.

JWU credits its success to these men and women, and with their continued efforts, dedication and determination will continue to provide the best possible service to the consumers and community.

Additionally, JWU is very grateful to the National and International organizations that contributed to the development of JWU and helped by funding numerous projects and studies. It was JWU's excellent international reputation that convinced these organizations to fund the projects and involve JWU in many water related studies.

Jerusalem Water Undertaking recognizes with great respect and admiration the efforts and sacrifice of its employees that lost their lives while performing their duties.

Last and Foremost, JWU is thankful to its consumers for their loyalty, cooperation and patronage and takes it upon itself to continue providing the best service possible.

Abdelkarim Asa'd

General Manager