Reference Policy

Reference Policy

Mission

To help students and staff find answers to questions, identify appropriate source materials, and develop search strategies.

Philosophy

Our philosophy of reference desk service is to teach the strategy and the skills necessary to find an answer to a research inquiry. By doing so, we can afford an effective reference services.

Goals

To provide reference assistance in library use and research.

To help users to access catalog, Internet, and CD-ROM databases.

To answer reference and information queries.

To conduct library tours.

To participate in reference desk service and bibliographic instruction.

To participate in collection development by prioritizing collection needs and by acquiring resources.

To disseminate information and to conduct workshops.

To exhibit promotional materials.

Courtesy and good listening to all users.

Reference service is available to all persons served by the library without discrimination.

People from outside the University can be served by BZU library only one day a week, on Thursday from 8-6

Reference materials do not circulate under any circumstances, but they may be photocopied in the library.

April 13, 1998